Field Service Representative
Edge Recruiter Nigeria Ltd.
Lagos
5h ago

JOB BRIEF

We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service.

The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

RESPONSIBILITIES

  • Undertake all customer support tasks in external facilities
  • Track and document the progression of the work
  • Identify all issuesSuggest and implement solution
  • Perform troubleshooting and strive to resolve issues
  • Produce frequent and analytical service reports
  • Team up with colleagues and pass on important information
  • Discern customer needs and offer advice or recommendations
  • Formulate relationships of trust with customers
  • REQUIREMENTS

  • Critical thinker and problem-solving skills
  • Good knowledge of English
  • Ability to easily acclimate to modified schedules and shifts
  • Accustomed to using mobile tools and applications
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Tertiary degree or certification
  • Step 2
    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form