Customer Service Representative
JOB RESPONSIBILITY / REQUIREMENTS
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
1. Must have HND / BSc in related field of study, MSc or any other certificate is a plus
2. Must possess leadership and organizational skills
3. Must have excellent communication and presentation skills
4. Ability to multi-task, prioritize, and manage time effectively
MODE OF APPLICATION
Interested and qualified candidates should forward their cover letter to : recruiters dawsonconsulting.com.ng using the Job tittle as subject of the mail.
All application should be send latest 25th July 2020.
Only shortlisted candidate will be invited for the interview.
Dawson Consulting is a team of professionals which specialize in Human Resource and Outsourcing, IT Solutions, Business Solutions as well as Research in all sectors of the economy.