Customer Service Representative - Dawson Consulting
Dawson Consulting
Lagos
22h ago
source : BetaJob

Job Details

Customer Service Representative

JOB RESPONSIBILITY / REQUIREMENTS

RESPONSIBILITIES

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

REQUIREMENTS

1. Must have HND / BSc in related field of study, MSc or any other certificate is a plus

2. Must possess leadership and organizational skills

3. Must have excellent communication and presentation skills

4. Ability to multi-task, prioritize, and manage time effectively

MODE OF APPLICATION

Interested and qualified candidates should forward their cover letter to : recruiters dawsonconsulting.com.ng using the Job tittle as subject of the mail.

APPLICATION DEADLINE

All application should be send latest 25th July 2020.

Only shortlisted candidate will be invited for the interview.

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  • Company Description

    Dawson Consulting is a team of professionals which specialize in Human Resource and Outsourcing, IT Solutions, Business Solutions as well as Research in all sectors of the economy.

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