IT Officer - Pro Health International
Pro Health International
4d ago
source : BetaJob

Job Details

Primary Responsibilities

  • The role of the IT Officer is to lead the ICT Department in the maintenance of the Information and Communications systems within the organization.
  • The IT officer will also provide support to the Administrative department and to the general office.
  • The IT Officer has a dynamic role, which requires the ability to multitask and troubleshoot .
  • Specific Responsibilities

  • Liaison between the organization and the network service provider.
  • Coordinating building and maintenance issues for general repair (heating and air conditioning, security, painting etc.)
  • Provide Network Administration.
  • Maintenance and trouble shooting hardware and software problems observed by staff.
  • Ensure Internet services are always running with minimal downtime.
  • Perform periodic system and data backup to ensure that in the event of a serious incident, all data created, modified or stored after the last back up will not be lost.
  • Be able to provide basic training and help desk functions to the employees on the use of various application software programs.
  • Document resolutions to problems and maintain repair logs.
  • Perform regular cleaning of the hardware equipment.
  • Prompt response to problems reported by employees.
  • Install / de-install hardware equipment and installation and configuration of computer / laptop peripherals.
  • Qualifications

  • B.Sc in Computer Science / ICT or any other related equivalent.
  • Minimum of 3 years relevant experience.
  • Practical Knowledge / Training in CCNA, MS Server 2012, MS Exchange 2013, SQL Server etc will be an added advantage.
  • Experience working with NGOs and or INGO’s is necessary.
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