Senior Relationship Manager What Works (Cultural Heritage)
British Council
5d ago

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world.

We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities.

We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.

We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Senior Relationship Manager What Works (Cultural Heritage Overview)

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries.

We do this by making a positive contribution to the UK and the countries we work with changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language and education. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications.

Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Role Purpose

This role leads on building a coherent What Works strand / programme, ensuring different projects are joined up knowledge exchange beneficiaries to include grantees and / or community stakeholders.

This role leads on the Evidence Synthesis, Evidence Reviews and Evidence Generation around our work on International Cultural Heritage Protection through developing a What Works Approach.

This role will participate in and develop external networks to foster knowledge exchange collaborations including with NGOs, Industry, Heritage groups, and government departments and policy makers, in the UK and in partner countries.

This role leads on the evidence capacity building, learning and training programmes such as Heritage Protection Research Fellowships and joint evidence training programmes with other international heritage protection organizations.

Role specific knowledge and experience :

The main essential knowledge and experience points that we are looking for you to evidence are :

  • Qualified to degree level or equivalent by relevant experience
  • Knowledge of the discourse and analysis around heritage protection, international development and foreign policy
  • Experience of commissioning external research projects
  • Experience of writing about research and evidence products to an engaged but non-expert audience
  • Experience of budget management, including planning, forecasting and reporting
  • Experience of working with senior managers and high-level stakeholders including academic and research partners
  • Experience of managing or undertaking knowledge exchange projects or initiatives to engage stakeholders with research and evidence
  • Desirable Experience :

  • Qualified to postgraduate degree level or equivalent by relevant research experience
  • Knowledge of the What Works Approach
  • Experience of working with international and diverse teams
  • Experience of using a range of tools, including software, to disseminate research and insight to a variety of audiences
  • Familiarity with the core institutions and sectors in the UK that commission, undertake, support or enable research including universities, IROs, charities, consultancies, think tanks and government bodies
  • Experience of evaluating and researching ODA funded programmes
  • Role Specific Skills :

  • Ability to write for a variety of audiences, translating research and policy content and tailoring as required
  • Ability to manage the flow of research and policy outputs through a variety of channels, ensuring a pipeline of content tied to strategic objectives
  • Ability to manage face to face, virtual or hybrid events to ensure smooth delivery, appropriate audience engagement and messaging
  • Ability to draft user-friendly knowledge products from research and policy content, such as toolkits, methodologies, analytical documents, policy papers, project and programme documents
  • Ability to collect, collate and organise diverse forms of data and information, across a range of formats and from a range of sources, and to enable this knowledge to be shared, used and added to effectively on an organisational-wide level.
  • Ability to manage web and social media content at a basic level
  • Ability to copy edit and quality review research and policy papers
  • Pay Band 8

    Contract Type 2.5 years fixed term contract

    Location Lagos or Abuja, Nigeria

    Requirements All applicants should have a pre-existing legal status to live and work in country of application. The British Council will not facilitate / sponsor visa applications and work permits.

    Closing Date 16 August 2022 (23 : 59 South Africa Time)

    A connected and trusted UK in a more connected and trusted world.

    Equality , Diversity, and Inclusion (EDI) Statement

    The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do.

    We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.

    All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status.

    We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

    The British Council is committed to safeguarding children, young people and adults who we work with.

    We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

  • Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed;
  • these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

    If you have any problems with your application please email

    Please note : Applications to this role can only be considered when made through the Apply section of our careers website.

    Our ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website.

    Emails with supporting statements and CV / Resumes sent to this email address will not be reviewed and will be deleted.

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