Merchant Acquisition Officer
Ajua Nigeria
Lagos, Nigeria
3d ago
source : Fuzu

About Ajua

Ajua exists to give every local business the opportunity to thrive. Ajua was built to understand why customers buy, and connect them to the right business.

We are the matchmakers between Ajua’s network of businesses and Ajua’s Audience network of consumers on the continent. deliver the The most complete understanding & ability to connect with customers.

We’re looking for results-driven merchant acquisition officers with excellent interpersonal skills to actively seek out and engage customer prospects.

The merchant acquisition officers should have a clear understanding of the components of the products. Your role will include establishing the needs of the customers and recommending and demonstrating the suitable solution.

To be successful on your goals, you should develop a perfect rapport with your new and existing customers. As a top- notch officer, you are required to be knowledgeable about competing products and have the ability to break down the product solution in a simplified way to your customers

Job Purpose

As a Merchant Acquisition Officer you will be responsible for keeping track of onboarded merchants as well as getting new businesses in the cohort category.

You will escalate payment issues to the engineering team.

Job Responsibilities

Establishing suitable markets to approach the product’s customer profiles.

Source and build up high end merchants.

Ensure all merchants complete the on-boarding cycle and start selling via the Marketplace

In charge of the accounts and sales targets of merchants under his / her care

Explaining and demonstrating the product to the merchants.

Following up with merchants and addressing any issue that may arise to the respective teams.

Keep merchants informed about new updates or solutions that may arise.

Sharing daily / weekly / monthly sales reports and proposals related to the product.

Updating customers records and contact information.

Work cross-functionally with the product and marketing teams to ensure the product meets the merchants needs

Role Requirements

At least 0-2 years experience in closing sales.

Good knowledge of the Lagos market.

Tech Savvy with smartphones.

Well informed in the digital marketing industry.

Good communication skills.

Customer centricity and competitive-conscious approach.

Added Perks

Career growth - Upon your performance review, you have the opportunity to be promoted to respective departments as the business grows.

Flexible working conditions - beyond company policy, the role promotes agile working with direct market interactions highly encouraged.

A varied role - The role will expose you to various talents and opportunities to grow your skills.

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