Hotel Manager at Spa Lavender Health Farm
Spa Lavender Health Farm
Abuja
3d ago
source : BetaJob

Job Description

  • We are seeking a professional and customer-focused Hotel Manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location.
  • Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.

  • To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience.
  • Our ideal candidate will also demonstrate excellent communication and interpersonal skills.

    Responsibilities

  • Oversee personnel including receptionist, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
  • Requirements

  • BSc or HND in Hospitality, Business Administration or relevant field.
  • A minimum of 3 years’ experience in hotel management or similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.
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