CUSTOMER CARE EXECUTIVE - FARL INC
FARL INC.
Lagos
2d ago
source : BetaJob

Job Details

Successful candidate will provide support services to clients and customers having diverse issues and resolving them immediately or referring it to the concern department and give update to customers as may be required.

Keeping logs and records of issues, resolutions and generates reports for analysis and actions.

Responsibilities :

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Requirements :

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • MODE OF APPLICATION

    Interested candidates should send their CV and Cover Letter to careers.farlinc gmail.com using the Job Title as the Subject of the mail.

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  • Company Description

    FARL INC. is a firm engaging in human resources management, consultancy, Business development and ICT infrastructure installations, sales and services.

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