Excellent opportunity to kickstart your career
Join an innovative platform simplifying retail distribution
You will be responsible for :
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
Supporting the sales team key planning and operations tasks to support the overall objective of the business.
Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
Identifying opportunities for new business development through following up on leads and conducting research on target clients.
New business generation by meeting potential clients to understand needs and providing relevant solutions.
Managing the sales process to close new business opportunities.
Building strong relationships with the existing portfolio of clients.
Meeting and exceeding weekly and monthly activity and revenue targets.
Delivering effective sales skills trainings to the sales teams.
Coaching sales teams and helping them in applying training content to real life situations.
You have at least 1 year experience ideally in B2B sales / account management, Sales Operations / Support or Customer Service within Consumer industry.
You have prior experience in dealing with General Trade / Open Trade.
You possess solid expertise in Direct Sales.
Experience within Sales Training, would be a strong advantage.
Experience within Consumer would be a strong advantage.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong networker & relationship builder
You are highly goal driven and work well in fast paced environments
You are a self-starter and demonstrate a high level of resilience
Our client is an innovative retail distribution platform. Trusted by the world's largest brands, they provide an end-to-end solution from inventory, shipping, returns etc, along with trade insights to help businesses grow.