Admissions and Visa Manager
QS Quacquarelli Symonds
Abuja, NG
3d ago

The Admission and Visa Manager, West Africa is responsible for checking, processing and submitting applications to QS university partners for students from the West Africa region.

The Admission and Visa Manager West Africa reports directly to the Global Director of Admissions, with support from the Senior Manager, West Africa.

Key responsibilities include :

Service Delivery :

  • Work with students, recruitment partners, high school counsellors, and QS enrolment managers to ensure all documents are correctly gathered and submitted for processing
  • Liaise with university admissions staff as required to resolve queries or isues regrading applications
  • Accurately record admission information, application status, and fees on the QS CRM
  • Work with the QS Content Manager to ensure course data is up to date as required
  • Continuous Improvement :

  • Contribute to continuous operational improvement initiatives across QS StudentApply
  • Provide frequent analysis and insights to the business for operational improvement and ways to optimise Student Success outcomes such as enrolment or retention.
  • Admissions Improvement :

  • Share feedback and recommendations to enable QS StudentApply to improve its processes, technology and workflows
  • What’s in it for me?

  • Opportunity to contribute to the delivery of best-in-class global admissions for one of the largest education companies in the world
  • Opportunity to play a key role in the transformation of an exciting and growing business
  • Opportunity to earn above a base salary through the Company bonus scheme
  • The ideal candidate will have :

    Demonstrated knowledge and experience

  • Previous experience working within a cross-functional team in the areas of domestic or international student recruitment.
  • Demonstrated experience of CRM systems, with an understanding of data analytics
  • Experience working in admissions within the higher education or education management industry admissions
  • Technical skills and qualifications

  • Bachelor’s degree in a relevant subject (postgraduate qualification preferred), or equivalent experience.
  • Experience of global university admissions application systems
  • Fluency in English is essential with knowledge of an additional SEA language desirable
  • Behavioural competencies

  • Strong organisation skills
  • Attention to detail
  • Ability to handle a fast-paced working environment
  • A few things that make QS a great place to work include :

  • Competitive package.
  • Flexible working arrangements, including the option of working-from-home.
  • Vibrant social environment and multicultural, multinational culture, strong team spirit.
  • Focus on welfare ride to work scheme, global wellness team, Calm app, EAP and health plan, mental health first aiders, diversity and inclusion initiatives.
  • Strong recognition and reward programs peer recognition platform, quarterly and annual awards, annual bonus scheme.
  • Support for volunteering and study leave.
  • QS Quacquarelli Symonds is proud to be a fair and equal organization where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes.

    We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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