NSW PROJECT MANAGER Nigeria
Nokia
Nigeria, Nigeria
1d ago
  • Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
  • Assures consistency among project financial, product and service forecast activities.
  • Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
  • Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
  • Ensures project contract management process is initiated and executed.
  • Defines the customization of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
  • Manages the customer relationship during delivery, and serves as the primary interface towards the customer in all activities-
  • related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.

  • Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
  • Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
  • Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
  • Actively applies appropriate best practices and lessons learned throughout the life of the project.
  • Monitors, controls and reports KPIs defined in customer contract.
  • Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.
  • Conducts thorough risk management for all project risks and opportunities.
  • Seeks to define new opportunities to expand and renew contracts with the customer.
  • Leads the project team and may perform some line manager responsibilities.
  • Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned).
  • COMPETENCIES- Adaptability- Decisiveness- Manage Execution- Foster Open Communication- Business Acumen- Customer FocusSKILLS-

    Communication- Business- Customer Relationships- Project Management- Products- Networks

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