Restaurant Supervisor - Soul Food Restaurant
Soul Food Restaurant
Lagos
6d ago
source : BetaJob

Job Summary

  • We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business.
  • You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.
  • You will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

    Duties and Responsibilities

  • Oversee all front and back of the house restaurant operations.
  • Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
  • Maintain quality control for all food served.
  • Analyze staff evaluations and feedback to improve the customer’s experience.
  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
  • Oversee health code compliance and sanitation standards.
  • Seek ways to cut waste and decrease operational costs.
  • Job Requirements

  • Candidates should possess a Bachelor's Degree qualification.
  • A minimum of 5 years work experience.
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