GNOC Service Desk Engineer (Level 1)
Main One Cable
lagos, NG
20h ago
source : Mrjobsnaija

Main One Cable's job vacancy, Career and Recruitment

Job title : GNOC Service Desk Engineer (Level 1) jobs in Lagos Job Location : Lagos Deadline : December 05, 2021

Quick Recommended Links

  • Jobs by Location
  • Job by industries
  • Department : Technical


  • First point of contact for customers.
  • Key resource for driving the Circuit ID change (old to new) implementation process.
  • Answer all network support related telephone calls and email acknowledgement.
  • Maintain and ensure full compliance with all MainOne NOC processes and procedures.
  • Ensure customers are duly informed of all planned maintenance activities when assigned.
  • Qualifications, Skills & Competencies

  • HND / B.Sc in Information Technology / Electrical & Electronics Engineering / Computer Science or any other related discipline.
  • Minimum years of Experience : 3
  • Knowledge of Microsoft Office packages and other computer application such as trouble ticketing.
  • Industry experience in a customer facing unit / department is preferred.
  • Ability to understand of Main One Ûªs products and processes.
  • Eager and quick to learn.
  • Good communication skills (Written & Verbal).
  • Capable of multi-tasking, good time management and prioritization of workload.
  • Ability to assess and prioritize faults and respond or escalate accordingly.
  • Willing to learn and develop new skills and actively seeks out tasks that help develop skills and knowledge.
  • Actively encourage strong working relationships with other teams.
  • Demands of the Job

  • Ability and willingness to work round the clock when required and meet tight deadlines.
  • Ability and willingness to fill in for shift rounds when required.
  • Engineering / Technical jobs in Nigeria *Engineering / Technical jobs in Lagos *GNOC Service Desk Engineer (Level 1) in Lagos
  • How to Apply for this Offer

    Interested and Qualified Candidates should Click here to Apply online

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form