Tele-collection Officer
Mwanga
lagos, NG
3d ago
source : Mrjobsnaija

Mwanga's job vacancy, Career and Recruitment

Job title : Tele-collection Officer jobs in Lagos Job Location : Lagos Deadline : February 03, 2022

Quick Recommended Links

  • Jobs by Location
  • Job by industries
  • Responsibilities

  • Manages recovery of overdue loan
  • Contacting customers daily / weekly and informing them of their overdue loans.
  • Following up with customers daily / weekly on a previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.
  • Thoroughly understands assigned portfolio and product
  • Responding to customer queries and escalating accordingly
  • Maintaining accurate, up-to-date customer account information
  • Reporting accurate customers feedbacks daily / weekly.
  • Requirements

  • Minimum of an OND / HND / B.Sc qualification.
  • 0 - 2 years of work experience
  • Previous experience in tele-collections or Customer Service will be an added advantage
  • Strong Written, Communication and Negotiation Skills.
  • Strong command of the English Language and at least, one other local or international language
  • Agile, Teachable and willing to learn
  • Ability to collaborate with a team in a fast-paced environment.
  • Attention to detail and strong Listening skills
  • Persuasive, sales / marketing and analytical skills will be an added advantage.
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Tele-collection Officer in Lagos
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form