Field Debt Recovery Officer (Abuja)
Edge Recruiter Nigeria Ltd.
Abuja, NG
3d ago

Our client is a FinTech company. They are looking to bring onboard an experienced Field Debt Recovery Officer .

  • Support the licensing administration system with a particular emphasis on collection of revenue
  • Ensuring accounts, invoices, notices and statements are generated, issued and / or administered on time and consistent with legislative and audit requirements
  • Directly liaising / corresponding with a range of clients / stakeholders on Departmental policy, payments and financial reporting requirements
  • Minimising customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner
  • Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure Departmental guidelines in relation to installment agreements and the processing of monies received are adhered to
  • Contribute to the achievement of team and organisational objectives
  • Contact debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate
  • Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability
  • Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, taking into account circumstances of the case
  • Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules.
  • Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
  • Maintain statistics on recoveries
  • Requirements

  • BSc / HND in Accounting, Banking & Finance, Economics, Statistics and other related field
  • A minimum of second class lower (BSc) or lower credit (HND)
  • 2-3years experience in debt recovery in a financial sector
  • Strong planning and organisational skills
  • Good time management
  • Strong communication skills (both written and oral) and an excellent telephone manner
  • Appropriately assertive manner to deal with debtors and clients
  • Confident manner
  • Proactive and ability to take initiative
  • Able to work within a team as well as independently
  • Able to handle pressure and tight deadlines
  • Natural ability to interact with people from various backgrounds and various levels
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