Pre-Sales Solution Architect
Clickatell
lagos, NG
2d ago
source : Mrjobsnaija

Clickatell's job vacancy, Career and Recruitment

Job title : Pre-Sales Solution Architect jobs in Lagos Job Location : Lagos Deadline : July 03, 2022

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  • Job Purpose

  • The Pre-Sales Solution Architect is responsible for developing customer specific solutions and designing complex technical integrations with enterprise clients.
  • This is a critical role in helping the sales teams optimize and achieve their business objectives.
  • We Do The Right Things - Responsibilities of the Role

  • Work in close coordination with the Enterprise Sales team (i.e. Commercial Managers) to manage customer opportunities from presale discovery to customer success handoff.
  • Lead Chat Commerce technical engagements with clients and internal teams (Product Management, Engineering and Customer Success teams).
  • Develop and maintain technical documentation, presentations and client demos.
  • Respond to RFIs and RFPs as well as client technical queries relating to Clickatell's offerings.
  • Identify potential client opportunities, recommend product improvements and develop best practice application of Clickatell solutions.
  • Positively impact revenue, closure rates and other key sales performance metrics.
  • Create solutions leveraging Clickatell capabilities to address customer needs.
  • Develop strong and professional relationships with stakeholders in a bid to delivering excellent customer experiences.
  • Requirements

  • Bachelor's Degree (preferably in Information Technology, Computer Science or Engineering).
  • Broad-based professional with 10+ years of relevant experience in business transformation and consumer journey design and development.
  • Knowledge of and experience with SOAP and RESTful APIs and Communication Protocols.
  • Excellent communication skills that convey information succinctly, professionally and in an engaging manner.
  • Problem-solving skills, logical thinking and analytical abilities.
  • Understanding of customer experience design.
  • Experience in high volume transactional solutions.
  • Demonstrable cross-functional collaboration.
  • A Bit About You :

  • You are a pacesetter, who is strong in execution and comfortable in a fast-paced environment and working across multiple projects simultaneously.
  • You set the priorities to deliver practical solutions for opportunities and change.
  • You achieve results though maximizing resources and leading the way to the best solutions.
  • You build and invest in relationships and influentially engage across teams, and with specialists, to brainstorm and arrive at the right answers.
  • You develop, finetune and manage processes and coach the team on procedures and adopting new techniques.
  • You are incredibly independent and a self-starter with a microscopic attention to detail.
  • You take initiative by being resourceful and proactive.
  • Benefits

    Why You Should Join - Perks of the Role :

  • Medical Aid contribution
  • Pension fund contribution
  • Quarterly performance incentive bonus
  • Risk benefit company contributions
  • Reimbursable communications allowance for internet and mobile phone bills
  • Half-day off on your birthday
  • 5 personal days leave a year, over and above your annual leave
  • Remote working and access to office hubs as required.
  • Home office set-up with laptop, monitor and other related items.
  • ICT Jobs in Nigeria jobs in Nigeria *ICT Jobs in Nigeria jobs in Lagos *Pre-Sales Solution Architect in Lagos
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