IT Officer
Fadac Resources
Lagos, LA, ng
6d ago

A leading Electronics retail company with high brand electronic products is in need of an

Responsibilities

  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks
  • Talking staff / clients through a series of actions, either face to face or over the telephone
  • Troubleshooting system and network problems and diagnosing and solving hardware / software faults
  • Replacing parts as required
  • Providing support, including procedural documentation
  • Supporting the roll-out of new applications
  • Setting up new users’ accounts and profiles and dealing with password issues
  • Responding within agreed time limits to call-outs
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other professionals
  • Testing and evaluating new technology
  • Conducting electrical safety checks on computer equipment.
  • Requirements

  • Bsc / Hnd in computer science, and any other related course
  • Minimum of 3 years experience
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to prioritize and delegate
  • A keen eye for detail
  • Apply
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