HUSH’D Makeover Limited is Recruiting For Front Desk Agent
HUSH’D Makeover Limited
Lagos, NG
1d ago
source : Mrjobsnaija

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HUSH’D Makeover Limited’s Career and Recruitment Offer

Job title : Front Desk Agent

Job Location : Lagos

Deadline : June 5, 2021

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  • KEY RESPONSIBILITIES

  • Receive all Customers, welcome all incoming Customers by standing up and smiling warmly at them.
  • Keep reception tidy and welcoming for all potential Customers.
  • Advise Customers on our products and make recommendations to them in line with their needs.
  • Cross-sell and up-sell company’s products and services to Customers.
  • Assist the Customer Service representatives to handle orders via social media platforms.
  • Process Customers’ orders and liaise with the logistics team for packaging.
  • Oversee all products displayed in the show room; take inventory every morning & evenings and ensure alignment with numbers on the system.
  • Ensure the showroom is stocked to maximum capacity at all times and products are arranged in an organized manner.
  • Follow up with new and existing Customers through phone calls and messages as well as support in the implementation of other Customer retention initiatives.
  • Implement Customer service strategies for increasing sales. Ensure that assigned sales targets are met periodically.
  • Retire cash and POS transactions to the appropriate authority at close of business.
  • Other Duties as assigned by management.
  • QUALIFICATIONS AND REQUIREMENTS.

  • Must be a lady
  • A minimum of B.SC / HND
  • 1-year experience as a Customer Service officer in a call center.
  • Excellent interpersonal skills.
  • Excellent Communication and presentation skills.
  • Problem Solving skills.
  • Proficiency in use of Microsoft office package
  • Experienced in the use of Sales software
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