Dynamics Navision Support
Eat N Go Limited
Victoria Island, Lagos, Nigeria
4d ago

Job Description

  • Provide helpdesk services to customers on NAV issues
  • Manage and progress User support emails and calls
  • Document problems and activity and solution for each case
  • Perform in-depth analysis of user issues to determine causes and solutions
  • Deliver Refresher Training on an as needed basis
  • Perform in-depth analysis of NAV report issues to determine causes and make changes as required
  • Develop your personal technical knowledge base on- and off-the-job
  • Gain an understanding of the underlying business, data and processes sufficient to provide expert advice to users in the use of NAV
  • Participate in the identification and specification of requested larger changes and enhancements, maintaining a prioritized product backlog
  • Participate in the delivery of changes within an agile development environment in collaboration with business analysts, developers and users
  • Other duties as assigned
  • Qualifications

    Proficiency in the following technologies and skills :

  • Microsoft Dynamics Navision;
  • Microsoft SQL Server;
  • Windows server Administration
  • Microsoft Office Suit
  • Additional Information

    Only qualified candidates will be contacted

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