Sales Support Officer at Agrited Nigeria
Agrited Nigeria
Oyo
3d ago
source : BetaJob

Job Description

  • We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers.
  • The Sales Support Officer's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts.
  • The Sales Support Officer is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.
  • To be a successful Sales Support officer, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.
  • Responsibilities

  • Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
  • Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
  • Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
  • Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
  • Handling administrative duties for the company and its executives and management teams.
  • Requirements

  • A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.
  • Minimum of 1 year experience
  • The ability to multitask and quickly switch your focus.
  • Computer literacy, IT skills, and typing skills.
  • An understanding of sales principles and customer service practices.
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