Data Analyst
Lumos
Lagos
14d ago
source : myJobmag
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  • Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity , cellphones, fans, computers, TVs and other small electronic devices (all at once, every day).

    By offering Solar Power as a Service, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small installments using their mobile phones

    JOB RESPONSIBILITIES

    Perform data analysis for generating reports on periodic basis.Analyze business information to identify process improvements for increasing business efficiency and effectiveness.

    Provide recommendations to update current MIS to improve reporting efficiency and consistency.Ability to work with Big Data and provide actionable insightsDevelop MIS dashboards for customer management and internal communication.

    Provide strong reporting and analytical information support to management team.Generate both periodic and ad hoc reports as needed.

    Participate in cross-functional meetings to resolve recurring customer issues.

    Educational Qualifications & Functional / Technical Skills

    First degree in Sciences / TechnologyAdditional certification in Customer Relationship ManagementExcellent computer skills especially MS Excel (Proficiency in MS Excel will be tested)Knowledge of ERP (Priority) will be a plus but not mandatory

    Relevant Experience

    5 Years work experience in a customer service related role2 years of varied experience in data analytics, statistics, or any related roleProficiency in providing detailed reports under tight time constraintsOther requirements (Behavioral etc.

    Strong problem-solving skillsGood mathematical ability, IT skills and excellent computer knowledgeGood communications skillsA high level of accuracyAttention to detailsFast learnerTeam playerWillingness to put in extra hours when required

    Method of Application

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