Harmonize and support S&OP best practice processes, and coordinate the conduct of S&OP meetings within the English West Africa.
Follow the Global Integrated and Supply Chain processes.
Support and help implement English West Africa initiatives for process improvements.
Support life cycle projects like Launches, Transfers, Changes, Divestments and Pruning for English West Africa .
Initiate, manage and support cross-functional projects to improve cross-functional processes and operations (including monitoring of quality audit calendars) W&D Contracts in place and current for English West Africa.
Business Continuity Plans completed and current for English West Africa country groups.
Constantly monitoring of English West Africa countries needs and Novartis MOQs through innovative solutions which minimize waste costs for Novartis
Support maintenance & accuracy of planning and purchasing parameters for English West Africa.
Support English West Africa countries on accurate demand data and order placement.
Ensure accurate reporting of Sales and Inventory data for English West Africa.
CUSTOMERS (Internal & External) SATISFACTION
Support improvements in customer service level for English West Africa.
Provide support to English West Africa countries in managing inventory to minimise stockholding costs and preventing stock outs in the market, identify and exchange best practices among the countries
Manage Customer Service Level by addressing risks & opportunities. Ensure mitigation actions are agreed upon, put in place and follow through.
By exception, ensure prompt resolution of supply situations impacting patients and / or business by acting as escalation point for sub-Cluster and / or PSC
Initiate / Support strategic and operational supply chain initiatives in line with PSC objectives.
Maintain strong relationships with PSC, Countries, Plants and Tech Ops functions
Maintain open lines of communications with global, regional and local Finance, Marketing and Sales, DRA & QA
Act as key contact on behalf of the English West Africa for the sales assessment process, to ensure alignment between
Provide training and development to SCM associates within English West Africa countries.
Participate in people-related decisions (hiring, talent management, succession planning, and development) by highlighting risks & opportunities and providing feedback
University graduate, preferably Science, Engineering or Business MBA
Minimum 10 years experience in Supply chain Management (Imports and Local), Materials Management / Logistics, Planning Exposure to Materials Management;
Preferably with knowledge of SAP systems, MS Office software.