Head, Supply Chain
Lagos, Nigeria
5d ago


  • Harmonize and support S&OP best practice processes, and coordinate the conduct of S&OP meetings within the English West Africa.
  • Follow the Global Integrated and Supply Chain processes.
  • Support and help implement English West Africa initiatives for process improvements.
  • Support life cycle projects like Launches, Transfers, Changes, Divestments and Pruning for English West Africa .
  • Initiate, manage and support cross-functional projects to improve cross-functional processes and operations (including monitoring of quality audit calendars) W&D Contracts in place and current for English West Africa.
  • Business Continuity Plans completed and current for English West Africa country groups.
  • Constantly monitoring of English West Africa countries needs and Novartis MOQs through innovative solutions which minimize waste costs for Novartis

  • Support maintenance & accuracy of planning and purchasing parameters for English West Africa.
  • Support English West Africa countries on accurate demand data and order placement.
  • Ensure accurate reporting of Sales and Inventory data for English West Africa.
  • CUSTOMERS (Internal & External) SATISFACTION

  • Support improvements in customer service level for English West Africa.
  • Provide support to English West Africa countries in managing inventory to minimise stockholding costs and preventing stock outs in the market, identify and exchange best practices among the countries
  • Manage Customer Service Level by addressing risks & opportunities. Ensure mitigation actions are agreed upon, put in place and follow through.
  • By exception, ensure prompt resolution of supply situations impacting patients and / or business by acting as escalation point for sub-Cluster and / or PSC

  • Initiate / Support strategic and operational supply chain initiatives in line with PSC objectives.

  • Maintain strong relationships with PSC, Countries, Plants and Tech Ops functions
  • Maintain open lines of communications with global, regional and local Finance, Marketing and Sales, DRA & QA
  • Act as key contact on behalf of the English West Africa for the sales assessment process, to ensure alignment between

  • Provide training and development to SCM associates within English West Africa countries.
  • Participate in people-related decisions (hiring, talent management, succession planning, and development) by highlighting risks & opportunities and providing feedback
  • Minimum requirements

    Educational Qualification

    University graduate, preferably Science, Engineering or Business MBA

    Professional Experience

  • Minimum 10 years experience in Supply chain Management (Imports and Local), Materials Management / Logistics, Planning Exposure to Materials Management;
  • Preferably with knowledge of SAP systems, MS Office software.

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