We are a leading 5-star international luxury hotel strategically located in the city of Port Harcourt and are currently seeking for employment dynamic, result-oriented and self-motivated person to fill the following position:
The Food and Beverage manager, oversees, directs and promotes a high quality standard Food and Beverage operation in the hotel.
To organize and structure the department
Prepare and manage budgets to achieve set objectives and targets
Assist in addressing customer complaints and resolving arising issues
Present regular reports to management on work activities and generated revenues
Liaise with the chef to design menus for restaurants, hotels and other food outlets.
Conduct surveys to identify customer requirements and take appropriate steps in ensuring client needs are met.
Develop and implement standards/policies for the delivery of world-class customer service.
Oversee the recruiting, orienting, and training of food and beverage staff to ensure an effective unit.
Interaction with hotel guests and employees
Monitor the performance and activities of food and beverage staff to ensure compliance with set customer service standards.
To organize and structure the department.
To maximize sales and departmental profitability.
To develop the Marketing and the promotion of the F&B outlets.
To enhance internal/external relations.
To maximize sales and departmental profitability
To assure a smooth F&B operation with high standards of product and service delivery
To develop the Marketing and the promotion of the F&B outlets
To enhance internal/external relations
To facilitate human resources development through communication and training.
Establish communication medium through which customers can send in their feedback
Set targets and implement strategies necessary in achieving set objectives
Designate and schedule work duties to food and beverage staff
Carry out analysis to determine rates for food and food services
Oversee the purchase of food items and culinary equipment
Maintain accurate inventory of food stock and other available items
Review financial records to ensure balanced accounts
Ensure the quality of produced meals through tasting to confirm flavor
In addition, we look for the demonstration of the following key attributes:
This position reports directly to the General Manager.
A good first degree, preferably in Marketing, Business Management, Hotel Management or any other Social Science.
A minimum of 5 years working experience in a similar or related position with demonstrable knowledge of the Nigerian market segments and ability to define and develop local and international markets.
Micros experience is a strong advantage.
Excellent communication skills, especially in English Language.
Strong interpersonal and leadership skills.
Computer proficiency both for database and presentation.
Attractive and competitive salary package.
International career prospect.
METHOD OF APPLICATION
If you meet the above criteria, please send your application with a detailed Curriculum Vitae and two recent passport photographs within 1 week to:
ONLY SHORT LISTED CANDIDATES WILL BE CONTACTED.