Restaurant And Lounge Manager (Delta)
Ellasot Consulting
Warri, Nigeria
12h ago
source : Fuzu

Locations : Warri & Saple - Delta

Requirements

  • Bachelor’s Degree in Hospitality, Business Administration or relevant field.
  • A minimum of 2 years experience in restaurant and lounge manager.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.
  • Responsibilities

  • Oversee personnel including receptionists, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
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