Customer Service Officer
Ensure Consulting
5d ago
source : BetaJob


  • Manage large amount of incoming calls
  • Maintain positive, empathetic and professional attitude towards customers at all times.
  • Generate sales leads.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.

  • Must have OND / HND / BSc in related field of study.
  • Must possess leadership and organizational skills.
  • Must have excellent communication and presentation skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Must have problem solving aptitude.
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form