Customer Experience Representative at Pointsource
Pointsource
Lagos
3d ago
source : BetaJob

Job Details

Qualifications and Requirements

  • Minimum of OND in Marketing, Business Administration, Computer Science or related discipline
  • Minimum of 1-3 years experience
  • Must possess excellent written and communication skills.
  • Persuasive personality with outgoing positive attitude Demonstrated aptitude for problem-solving; ability to determine solutions for customers
  • Result driven, timely, innovative with good negotiating skills
  • Ability to self-motivate and multi-task, work independently or within a team
  • Proficiency in using Microsoft Applications such as Word, Excel
  • IT & Phone savvy.
  • Responsibilities

  • Receives customers' requests by telephone / mail, analyzes requests and respond accordingly
  • Assists in resolving customer problems and complaints.
  • Recruit new customers and do follow up
  • Digital marketing & Cold calling
  • Involve in all forms of advertisement drive.
  • General office duties.
  • Applicants must have a Government issued ID, Original School Certificate and reside in Lagos, preferably within 15km of Ikeja.
  • Remuneration

  • In return, we offer a competitive salary. Salary plus Commission plus Bonus and opportunity to progress your career.
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