Newedge Finance Limited's job vacancy, Career and Recruitment
Job title : Customer Service Representative jobs in Lagos Job Location : Lagos Deadline : June 01, 2022
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Location : Ogba, Lagos
We are hiring a customer service representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Interested candidates should possess a Bachelor's Degree / HND / OND with 0 - 2 years of work experience.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Service Representative in Lagos