UNHAS Aviation Assistant G5 - Pax Handling, Maiduguri
World Food Programme
Maiduguri, Nigeria
1d ago

JOB PURPOSE

To perform a range of coordination and administrative activities that contribute to the safe and effective air service to the humanitarian community.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive) :

1. Perform operational coordination and administration of air operations, ensuring compliance with WFP standards, including risk management processes, to support safe and effective air operations.

2. Liaise with airport officials and other local authorities in order to obtain necessary clearances, documentation and authorisations required for air operations.

3. Carry out pre-flight actions to ensure that all registered passengers and cargo are duly carried on the flight, in coordination with crew to ensure safe flights, escalating issues to a supervisor.

4. Collate all post-flight documentation in order to confirm flights have taken place and in compliance with established conditions.

5. Research, collate and report on aviation related information, to enable decision-making and facilitate air transportation planning, execution and reporting in order to ensure contractual performance.

6. Update and maintain relevant databases and records, ensuring that relevant information is accurate, organised, accessible to others, and supports reporting requirements.

7. Respond to client queries, following standard processes and obtaining guidance or escalating as required, to ensure timely resolution of all enquiries with a high standard of client service.

8. Liaise with internal counterparts in order to carry out duties successfully, support the alignment of aviation activities with wider programmes, to facilitate a coherent approach to air operations.

9. Provide support to other staff, assisting them in completing tasks to agreed standards and deadlines.

10. Support process reviews, and improvements in methods and practices, in order to maximise the performance of air activities and related operations.

11. Follow standard emergency preparedness practices to support WFP to quickly respond in its core areas at the onset of a crisis.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Supply Chain Management and Optimization Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.

Planning, Project & Resource Management Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.

Information Management & Reporting Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.

Service Provision, Aviation Contracting & Operational Execution Supports the negotiation of contracts with third parties by collecting and collating necessary information to enable WFP to make informed decisions.

Aviation Performance Measurement & Quality Control Demonstrates commitment to carrying out individual activities related to aviation in compliance with WFP's operating standards to make safe and responsible decisions within own scope of work.

Specialized Technical Knowledge in Aviation, Safety and Security Uses aviation systems to monitor operational, safety and security issues in WFP’s aviation services such as airlift and airdrop operations, evacuation flights, and other chartered flight operations.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

  • Experience in restricted flying zones, and other aviation risks and assisting in flight planning.
  • Experience in handling passenger manifests and aircraft loading.
  • Experience in interpreting routine weather reports.
  • Experience in basic flight following and radio telephony procedures.
  • STANDARD MINIMUM QUALIFICATIONS

    Education : Completion of secondary school education. Post-secondary certificate in air traffic control, flight dispatch, aeronautical engineering or related field is essential for Air Operations roles, desirable for Air Movement roles.

    Language : Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

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