Work Place Centre Limited's job vacancy, Career and Recruitment
Job title : Sales and Customer Care Officer jobs in Lagos Job Location : Lagos Deadline : September 30, 2022
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Location : Lekki & Ikeja Office
Employment Type : Full Time / Permanent
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Required Competencies :
Excellent understanding of marketing tools & techniques across the different communication channels
Hands-on experience in leading a team
Analytical and problem-solving skills
Excellent oral and written communication skills
Good report writing and presentation skills
Judgment and decision-making ability
First Degree (B.Sc. / HND) in Marketing, Communication, Business Administration or related discipline
Minimum of 3-5 years post-qualification experience in a similar role
Sales / Retail / Business Development jobs in Nigeria *Sales / Retail / Business Development jobs in Lagos *Sales and Customer Care Officer in Lagos