About the role
You will provide critical programmatic support to our country teams across the Middle East and West Africa. You will support the delivery of multi-country projects, coordinating across Viamo teams and delighting our partners.
You will also manage business development opportunities and lead on program implementation in the region outside of where Viamo already has a country presence.
You will support programmatic excellence across programs through inputs into global Program Operations initiatives and coordination of quarterly and monthly regional team meetings.
Finally, you will support Viamo’s growth through the recruitment and onboarding of new program team members.
Multi-country project management, managing projects that span multiple countries in the region
Regional business development and program implementation, handling inbound leads where Viamo doesn’t have a Country Manager
Program Operations support, contributing to the development of tools and best practices for the programs team
Recruitment / onboarding support for new program team members
Regional program management support, coordinating monthly team meetings and quarterly performance reviews.
Key Performance Indicators
Impact : number of listeners and engagements on projects on which the RPM is the programs lead
Bookings : Value of secured partnerships
Delivery : Execution and invoicing of projects on which the RPM is the programs lead, according to the contract / work plan
Team members successfully onboarded (as measured by positive 3-month review)
Team and Reporting Structure
Reports to Regional Director Middle East & North Africa
Experience of 8+ years in any combination of : social enterprise, INGO, mobile network operator, ICT4D, business development
Proven business development skills, with a history of submitting winning applications
Experience in humanitarian setting and / or refugee populations preferred
Project management experience, including reporting and budgeting
Excellent problem solving and interpersonal skills
Excellent written and oral communication skills in English and Arabic
Demonstrated self-management / entrepreneurial skills; adaptability and resourcefulness.
Experience living and working in the region
Experience implementing USG-funded projects
Excellent written and oral communication skills in French
Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients' needs.
In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination.