Netcom Africa's job vacancy, Career and Recruitment
Job title : Account Executive jobs in Lagos Job Location : Lagos Deadline : October 16, 2022
Quick Recommended Links
Jobs by Location
Job by industries
This is an account management administrator and post-sales position designed to support the account manager to give a higher level of client relations with the ultimate goal of increasing revenue.
Key Duties & Responsibilities
Administrative support for Account Managers.
Management of client account details and ensuring they are up to date (KYC)
Ensure that record databases are updated and maintained
Initiate / Prepare Service Activity Requests and Proposals for AM
Provide periodic sales report for the attention of head, Business Solutions.
Follow up with SAR and update Account Managers.
Follow up with client issue and ensure appropriate closure.
Take charge of departmental requisitions, receive and issue materials
Receive and distribute department mail
Oversee all admin issues affecting departmental vehicle use and coordination of drivers in the department
Contribute to the creation of a proactive and responsive Admin unit within the department
Relationship Management - internal (liaise, collaborate) :
Finance on the workflow of SAR - new deals, upgrades, demos, downgrades, modifications, change management forms, etc.
Day to day operational business solutions interface between departments
Legal to ensure the aspects of the contract, signing, service contracts, revisions are done.
Ensure SLA are all updated and documented
Daily meetings with Account Managers in the team to discuss closed and ongoing deals
Initiate, develop and drive quality-related initiatives in line with TL9000 requirements and in the ethos of continuous improvement.
Education and / or professional qualification :
Undergraduate Degree qualification essential.
Accreditation to professional bodies
Certified Office Administrator, OND, HND & B.Sc
Minimum of 3 years post qualification experience.
Essential Skills / Knowledge :
Experience with both Microsoft operating system and the Apple operating system
Strong verbal and written communication.
Good presentation skills for business reports
Ability to organize and conduct purposeful Departmental / Unit meetings.
Desirable Skills / Knowledge :
General knowledge of ICT solutions
Knowledge of Nigerian Telecoms Market
Strong administrative skills
Good understanding of Microsoft operating systems.
Able to use properly MS Word, Excel and Power-point.
Administrative / Management jobs in Nigeria *Administrative / Management jobs in Lagos *Account Executive in Lagos