Account Executive
Netcom Africa
lagos, NG
1d ago
source : Mrjobsnaija

Netcom Africa's job vacancy, Career and Recruitment

Job title : Account Executive jobs in Lagos Job Location : Lagos Deadline : October 16, 2022

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  • Summary

  • This is an account management administrator and post-sales position designed to support the account manager to give a higher level of client relations with the ultimate goal of increasing revenue.
  • Key Duties & Responsibilities

  • Administrative support for Account Managers.
  • Management of client account details and ensuring they are up to date (KYC)
  • Ensure that record databases are updated and maintained
  • Initiate / Prepare Service Activity Requests and Proposals for AM
  • Provide periodic sales report for the attention of head, Business Solutions.
  • Follow up with SAR and update Account Managers.
  • Follow up with client issue and ensure appropriate closure.
  • Take charge of departmental requisitions, receive and issue materials
  • Receive and distribute department mail
  • Oversee all admin issues affecting departmental vehicle use and coordination of drivers in the department
  • Contribute to the creation of a proactive and responsive Admin unit within the department
  • Relationship Management - internal (liaise, collaborate) :

  • Finance on the workflow of SAR - new deals, upgrades, demos, downgrades, modifications, change management forms, etc.
  • Day to day operational business solutions interface between departments
  • Legal to ensure the aspects of the contract, signing, service contracts, revisions are done.
  • Ensure SLA are all updated and documented
  • Daily meetings with Account Managers in the team to discuss closed and ongoing deals
  • Initiate, develop and drive quality-related initiatives in line with TL9000 requirements and in the ethos of continuous improvement.
  • Requirements

    Education and / or professional qualification :

  • Undergraduate Degree qualification essential.
  • Accreditation to professional bodies
  • Certified Office Administrator, OND, HND & B.Sc
  • Minimum of 3 years post qualification experience.
  • Essential Skills / Knowledge :

  • Experience with both Microsoft operating system and the Apple operating system
  • Strong verbal and written communication.
  • Good presentation skills for business reports
  • Ability to organize and conduct purposeful Departmental / Unit meetings.
  • Desirable Skills / Knowledge :

  • General knowledge of ICT solutions
  • Knowledge of Nigerian Telecoms Market
  • Strong administrative skills
  • Good understanding of Microsoft operating systems.
  • Able to use properly MS Word, Excel and Power-point.
  • Administrative / Management jobs in Nigeria *Administrative / Management jobs in Lagos *Account Executive in Lagos
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