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LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & Allied Commission (CAC) of Nigeria to perform such businesses.
LORACHE deals in sales and marketing consultancy and training organisation working across multiple industries, including the consumer goods, finance, capital market, pharmaceutical, telecommunication, entertainment and leisure sectors etc.
We develop integrated sales and marketing strategies focused around the point of purchase. We also devise transformational strategies through organisation design, process definition, and commercial ability development.
LORACHE provides a range of open and dedicated training programmes that gives insight and help clients develop and maintain the flow of integrated information and commercial insights to gain competitive advantage.
First line contact, providing technical assistance to all walk-in customer at ShopsAssist in after sales device setup, installation, and configuration processes for new subscribersCreate a positive customer experienceAssist / guide customers to handle different hardware and software application as requiredPerform diagnostics, troubleshooting, repairs and upgrade on all companies access devicesLiaise with device & terminals unit, for all hardware errors & related replacement casesDocument help desk tickets / resolutions, and maintain defective device inventory list for shopRecognize areas & forward plans for internal improvement to the Territory Sales Manager
Function / Domain Customer Service / Technical Support Group
Reporting to Direct - Supervisor Technical Support Group; Functional, HOD
Place of Posting Nigeria
Essential Attributes Proficient in WiFi, WiMAx, LTE, TCP / IP, WLAN, Ethernet, LAN, WAN, Device / Network level Troubleshooting, Computers (OS & Application Level), Analytical, Internet and Tech savvy, Customer Focused, Team Player,Desired Attributes Relevant Industry Experience, been on the front desk handling customers and team.
Qualifications HND / Graduate / Post Graduate in Electrical / Electronics / Computer / Communication / Info TechDesired Experience 1 to 3 years in similar profile.
SALES ICT EXECUTIVE who will work closely with Marketing Manager to promote Sales and Services. He will have to be target oriented and ability to meet the sales expectation.
He should have the ability to give product presentation to clients and assess the customer requirements. He will be working with the Marketing Manager and has to provide Sales Reports.
Education : Must be a graduate (BSC / HND)
Skills and Experience
To strategize the increase in sales revenues, building clients profile across all region and maintain customer relationships within an assigned region area.
surveying consumer needs and trends; tracking competitors.Implements trade promotions by publishing, tracking, and evaluating trade spending.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Accomplishes sales and organization mission by completing related results as needed.
Proven experience in telecom / ISPMinimum of 7 years in a managerial positionProven track record of increasing sales and revenueAbility to develop sales strategies and use performance KPIsExcellent communication skillsOrganizational and leadership ability
BSc / BA in Business, Marketing or any related field
Method of Application
Qualified & Suitable Candidate should forward their CVs to : , using the position applied for as subject of the mail
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