What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence.
We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949.
We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence.
We direct and coordinate the international activities conducted in these situations.
Mission of the Finance Division
The mission of the Finance and Administrative division is to enable the ICRC to strengthen its operational capacity and independence to deliver its mandate by innovative and sustainable financial management.
The division has witnessed (and contributed to) substantial changes over the past seven years, characterized by a rapid expansion in ICRC’s humanitarian activities, significant investments in its Information Environment (ERP backbone & Data analytics) and Shared Service Centre(SSC) capabilities.
These internal developments, as well as external trends in donors and compliance requirements have added complexity and continue to have a profound impact on the Finance Division’s mandate / mission, and the way this mandate is delivered.
Under the guiding principle of people and their needs at the centre of the ICRC’s humanitarian action , the Division will embark on a global (i.
e affecting field, HQ and SSC finance services) project geared to
Reduce complexity in terms of organization, processes, as well as where & how services are delivered),
Render our services more efficient and relevant (and our controls potentially more effective)
Leverage and capitalize opportunities provided by technology such as for example mobile accounting and digitalization .
Strengthen cohesion of the Finance Division on a global scale, across its organizational layers (Field, Financial Shared Services and Headquarters).
Propose a target operating model for the finance function to transform the current finance function into a global corporate finance function
Reporting to the CFO (as sponsor of the project), you as the Transformation Manager organise, orchestrate and maintain oversight of all activities carried out inside the Transformation Building Blocks .
You manage these changes as a project or a set of projects which will impact several finance and administrative functions, supporting the work of the Finance Management Team (which will act as the Steering Committee) to achieve the project objectives, ensuring traction on the multiple deliverables over a time horizon of 2 3 years.
The project is deemed as high risk and large impact on the finance function.
Finalise the project scope and mandate and keep it updated throughout the project
Work with the Steering Committee to clearly define the scope of the project and organize related work as multiple projects, with clearly defined expected benefits, deliverables, indicators of success, change management, risk management, and work plans
Ensures that any changes in project scope are studied and validated by the committee, after their impact has been weighed against the constraints on scheduling and costs.
Organize, prepare conduct, coordinate and report to the Steering Committee on all project and change management activities necessary to achieve the project’s objectives
Manages interdependencies within the project and with other organization-wide initiatives, escalating issues and risks to the Steering Committee and ensuring that mitigation actions are undertaken and effectively monitored.
Structure and organise the project in deliverables and sequence them
Maintain a view over project progress throughout the life of the project
Ensure that any changes in scope time or budget are validated by the Steering Committee
Maintain a detailed work plan, documenting and managing interdependencies and risks while ensuring that adequate risk mitigation measures are in place and regularly monitored
Develop and implement a change management strategy to accompany the changes brought on by the project, including internal communication
Engage with finance and other communities impacted by the transformation
Ensure the project documentation is organised and kept updated
Project Management : Building Block "Target Operating Model"
Organize consultations with HQ and field colleagues in the change desing phase of the project (first six months, at least) and use the result of the consultation to develop the desired end state
Desing of Target Operating Model (horizontal & vertical), encompassing changes in decision making, information sharing and underlying business process set-
up, business case and implementation roadmap
Carry out feasibility studies geared at process automation and centralization of back office functions hosted in (sub-
structures in the field.
Project Management : Building Block Business process & financial architecture
Based on main processes (such as but not exclusively AP, GL, AR, TR, etc), perform process review, propose optimisation measures to improve efficiency, coordinate implementation
Propose for the delegations & Headquarters what tasks / services can be near / offshored from the on site delivery and delivered either on a regional or global basis
Design, develop and roll out an organisational model where services are outsourced / retained which best fits the project ambition
Establish the list of prerequisites and transformations which are needed to ensure the delivery of the building blocks
Identify business processes where automation and integration would contribute to the success of the project
Propose processes improvements as well as help the finance function to fully digitalise & digitise, automate and integrate as many of its processes as possible,
Define and implement KPIs for measuring service delivery
As a member of the Finance Management Team, you are aware of the division's objectives and activities
Ensure that the objectives of the project are met
Manage the project team members and external expertise
Perform budget preparation & manpower planning
Seamless interaction and engagement with Head of units and managers of associated projects as well as staff in both field, SSC and HQ on the deliverables and their experience
Understands the three components of the Red Cross / Red Crescent Movement
Abides to the security rules at all times and respects and observe the staff regulations of the ICRC at Headquarters
The employee may be asked to perform duties and task not covered in this job description as well as to provide support to other departments when necessary
ICRC is a humanitarian organization, which works to protect and assist victims of armed conflicts. The post holder's position within the institution requires contacts with outside;
he or she therefore conveys a certain image of the ICRC. ICRC expects its employees to behave in appropriate manners at all times and in all places.
All members of staff should ensure that their attitude corresponds to ICRC principles, both during and after working hours.
Education and Experience Required
Certification in project management is a must, e.g. Project Management Professional (PMP), PRINCE2
12-15 years professional experience
At least 5 years' experience in successfully managing small or medium-sized projects
Previous organizational transformation experience and / or setting up a Global Shared Services Center is a strong asset
Excellent interpersonal skills and capacity for collaborative team work across disciplines
Experience in successfully managing and motivating a team.
Fluent command of English and French (English essential)
Desired Profiles and Skills
Excellent conceptual and organizational skills, robust planning discipline
Solid understanding of project management - demonstrated senior-contribution to organizational change
Profound & proven experience with business process optimization, including outsourcing / offshoring settings familiarity with finance processes an asset
Certification in Change Mangagement is an asset, e.g. PROSCI Practitioner
Holistic understanding for the interplay between efficient process design, effective controls and optimized business performance
Availability to undertake field missions in places where ICRC operates to gain best understanding of the operational reality as well as to engage with the users and managers of finance services
Location : Geneva
Type of position : Resident
Activity rate : 100%
Length of assignment : 4 years, extendable
Estimated start date : September 2019
Application deadline : Sunday, 9th June 2019