Front Desk Manager - Phase3 Telecom
Phase3 Telecom Limited
6d ago
source : BetaJob

Role Summary

  • As the first point of contact for Phase3, the front office manager must ensure provision of first class customer service to clients and visitors of Phase 3 whilst providing administrative support across the organization.
  • Key Responsibilities

  • Maintain filing and record keeping system for the CA department.
  • Distribute stationery items and supply same to departments as needs arise.
  • Create a welcoming ambiance ensuring visitors are comfortable and promptly attended to by relevant officers.
  • Ensure smooth running of operations at the front office working smartly to avoid overcrowding the front area.
  • Maintain a courteous cordiality with clients / suppliers and visitors to the Company.
  • Where necessary, assign office assistants to escort visitors to relevant offices.
  • Ensure general telephone inquiries are answered courteously and professionally; promptly directing inquiries and phone calls to appropriate personnel.
  • Liaise with relevant staff and travel agents where need be to arrange official travels outside the head-office.
  • Make Hotel bookings or alternative accommodation arrangement for guests and visitors of Phase3 Telecom.
  • Receive incoming mail correspondence and ensure prompt distribution of same through the office assistants.
  • Ensure prompt distributions of daily newspapers to relevant departments.
  • Any other tasks as may be assigned by HCA.
  • Requirements

    Academic and Education Background :

  • ND / HND in Administration or any other discipline
  • Experience :

  • 1 years' experience in customer service or a related discipline
  • Knowledge & Skills :

  • Great interpersonal skills and customer-centricism
  • Excellent time management skills and ability to multi-task and prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficiency in MS Office
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form