The job holder will be responsible for the following :
To ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization.
To plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department.
5. KEY JOB RESPONSIBILITIES
Develop and direct the implementation of IT operational plans, projects, programs and systems
Coordinate the use of Navision as an ERP tool within the organisation.
Establish and maintain appropriate internal control safeguard measures within the IT environment.
Information Technology Management
Maintain the company’s IT network, servers and security systems.
Investigate and diagnose network problems.
Make recommendations for improving the company’s IT systems.
Liaise with external solution providers to ensure that the organisation remains at the cutting edge of IT developments.
Oversee the development of specific improvement plans for each area of responsibility and provide regular status reports regarding progress of plan implementation
Maintain the inter / intra net and ensure minimal down time.
Facilitate the optimization of the company’s software system and ensure availability of appropriate information
Assist other departments and divisions with analysis of collected data by creating and maintaining reporting tools
Develop a standard process to be used on all IT infrastructures to minimize risks to the company.
Manage physical and access controls over all IT infrastructure within the company.
Preserve and protect IT related assets.
Systems and Support
Review, recommend and direct the appropriate capital expenditures to support the IT strategy
Design and implement changes and improvements in automated management information.
Develop and implement a disaster recovery plan and procedures to ensure minimal interruption to business operations
Manage department in order to provide reliable service and support to other divisions (but not limited to, internet and email, file back-ups, network, computers, systems interfaces and printers etc.)
Establish a maintenance routine to keep IT infrastructures in working conditions at all times.
Initiate meetings with stakeholders to address ideas and concerns for process efficiency and improvement.
Facilitate business process reengineering initiatives ensuring appropriate collaboration with other functions
Performs other duties as delegated by the CFO from time to time
6. JOB SPECIFICATIONS
First degree or equivalent in Computer Science or related field
Professional IT certification.
Master’s Degree in computer related field.
Minimum of 6 years experience within a structured IT environment, with a minimum of three (3) years in a senior-level position.
7. KEY PERFORMANCE INDICATORS
Effectiveness of IT controls
Adequacy and effectiveness of IT processes & systems in enabling business operations
Effectiveness of IT infrastructure and deployment
Reduction in down time of systems.
Connectivity of all plants
8. JOB COMPETENCY REQIUREMENT
Business Process Design and Reengineering
Business Risk Management
Networking / Hardware Management