Hospitality Manager
Owens and Xley
lagos, NG
12h ago
source : Mrjobsnaija

Owens and Xley's job vacancy, Career and Recruitment

Job title : Hospitality Manager jobs in Lagos Job Location : Lagos Deadline : July 05, 2022

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  • Salary : N200,000 N250,000

    We are looking to hire a dynamic hospitality manager for our client, a luxury hospitality company in Lekki, Lagos.

    Job Description

  • Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.
  • Supervising staff members and communicating the importance of customer satisfaction.
  • Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
  • Maintaining a high standard of customer service according to company operating procedures.
  • Attending to any complaints logged by guests in a professional and timely manner.
  • Performing monthly evaluations of staff members according to performance and participation.
  • Preparing the monthly budget of the hospitality division and creating expenditure reports for senior management review.
  • Working with the human resources department to recruit and train new personnel.
  • Determining the future goals of the hospitality division by studying market trends and working with the marketing team.
  • Requirements :

  • Bachelor's degree in hospitality management, business, office administration, or relevant field.
  • At least 5 years of experience working in the hospitality industry.
  • Exceptional knowledge of standard hospitality practices and procedures.
  • Excellent managerial skills and the ability to lead, motivate, and communicate with staff members.
  • The ability to work well under pressure in a fast-paced environment.
  • Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner.
  • Hospitality / Hotel / Restaurant jobs in Nigeria *Hospitality / Hotel / Restaurant jobs in Lagos *Hospitality Manager in Lagos
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