Laundry Supervisor
3d ago
source : BetaJob

Job Details

Job Number : HOT07BZH

Location : Curio Lagos Airport Gate Side One Road, Murtala International Airport Ikeja

Schedule : Full-time

Brand : Curio Collection by Hilton

Shift : Day Job

Job Level : Supervisor / Team Leader

Job : Housekeeping and Laundry

Job Description

A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

What will I be doing?

As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience.

A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries.

Specifically, you will be responsible for performing the following tasks to the highest standards :

Manage overall daily operations of the Laundry Department

Ensure quality controls are in place for all laundry processes, rejecting any exceptions

Maintain cleanliness of the laundry area

Train, develop, and appraise the laundry team

Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events

Carry out stock takes

Ensure par stocks are maintained

Take receipt of stock and ensure safe storage

Manage customer service issues quickly and effectively

Oversee the issuing of linen via a requisition system

Ensure team members adhere to all Health and Safety Regulations

Carry out any other reasonable task set by the hotel's management.

What are we looking for?

A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

Good organisational and planning skills

Good communication skills.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

Previous hotel or leisure sector experience

Previous experience at Supervisory level.

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