Network Support Engineer
Ngcareers Ltd
, NG
11d ago
source : Ngcareers Ltd

ipNX Nigeria Limited is recruiting for fulltime Network Support Engineer.

Job Details

  • To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.
  • Expected Key Results (Detailed KPIs) :

  • Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
  • Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
  • Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-
  • to-point, point-to-multipoint and NLOS).

  • Establishing and managing end-to-end connectivity for banks and other corporate bodies.
  • Installation, configuration and integration of new clients into the network.
  • Providing adequate back-end support for field engineers.
  • Job Requirements

    Min Required Experience :

    Min Qualification : Bachelor's Degree / HND

    Desired Courses : Not Specified

    Other Requirements :

    Educational Qualifications & Functional Skills

  • Minimum 2.2 / Upper Credit Bachelor's Degree in Computer Engineering / Electrical engineering or Computer Science.
  • Professional Qualification : CCNA, CCNP
  • Work Experience :

  • Minimum of 1 year experience.
  • Other Requirements :
  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • 31st December, 2018.

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