INTRODUCTION : -
HMO Liaison Medical Officer job opportunity is available at Hygeia for individuals who possess relevant qualifications.
This role is responsible for applying medical knowledge and skills in improving experience of HMO clients.
DUTIES AND RESPONSIBILITIES : -
Liaise with HMOs to obtain authorization
Vetting of HMO patients’ bills
Vetting HMO medical reports.
Provide information to patients regarding HMO issues.
Maintain complete and accurate documentation of patient’s encounters.
Prompt incidence reporting and management of patients grievances.
Liaise with other medical and non-medical staff to ensure quality care is given to patients.
Maintain confidentiality and impartiality in dealing with patients and colleagues alike.
Comply with the use of Standard Operating Procedures and policies / adherence to quality standards and clinical practice guidelines.
DESIRED EXPERIENCE & QUALIFICATION : -
Patient wait time due to delayed authorizations.
Demonstration of ICARE values.
Use of SOPS / adherence to quality standards and clinical practice guidelines.
Candidates should possess a Bachelor’s Degree with 2-4 years work experience.