Deloitte is Recruiting For Head of Operations
Lagos, NG
5d ago
source : Mrjobsnaija

Job Responsibilities

  • Establishing and implement jointly the operational set-up of the company;
  • Develop, in collaboration with the CEO and CFO, the annual guarantee operating plan that supports the company’s long term operations strategy;
  • Ensure guarantee operations are implemented in line with the Operations and Credit Risk Manuals (Op Manual) and other relevant stipulations;
  • Carry out training and on-job coaching for the operational staff of the company
  • Organize and carry out guarantee appraisal in line with the company mission, strategic plans and operating guidelines;
  • Organize and carry out guarantee claim appraisal and claim refund procedures and participate in the respective committees;
  • Initiate continuous evolution of the Op Manual to increase the efficiency and sustainability of the operations;
  • Maintain close contact with PFIs’ management and MSME Departments and ensure good relationship, identify areas for added value and initiate implementation of respective activities;
  • Monitor the Nigerian financial sector with respect to MSME lending, and identify opportunities and threats and suggest or initiate respective measures;
  • Review and monitor regulatory developments to ensure compliance and contribute to a positive regulatory recognition of the company;
  • Monitor the business volume and portfolio quality and identify and implement measures to ensure achievement of objectives;
  • Contribute to the development of annual budgets for business volume and portfolio quality and of respective mid-term projections;
  • Responsible for the measurement and effectiveness of all processes internal and external;
  • Establishing and implementing portfolio management and monitoring mechanisms;
  • Provides timely, accurate and complete reports on the operating condition of the company;
  • Contribute to the evolution of the company’s MIS in the context of workflow management, portfolio reporting, business intelligence module etc;
  • Contribute to management reports for stakeholders;
  • Represent the company with clients, investors, and business partners;
  • Foster a corporate culture that promotes ethical practices, customer focus and service and encourages individual integrity
  • Assess and manage the principal risks of the company’s business within operations
  • Contribute to the definition of the credit risk parameters of operations;
  • Monitor operational risks of PFIs’ MSME lending operations, identify gaps and required improvements and implement;
  • Function as member of the Risk appraisal and claim committees;
  • Contribute to the evolution and improvement of the credit risk management of the company in coordination with the Risk Department;
  • Ensure that growth opportunities are identified and captured (enrollment of additional PFIs, development of products, inclusion of additional target groups, etc.);
  • Carry out due diligence and TA needs assessment of new PFIs;
  • Participate in and contribute to feasibility studies to be carried for new PFIs, and products;
  • Assist the CEO and the CFO in developing and overseeing the long-term business strategies of the company;
  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Requirements

  • A degree in business related courses.
  • A Master’s degree preferably in a business-related subject;
  • 10 years and above of relevant work experience in the financial sector specifically in MSME credit
  • Minimum of 5 years work experience in management positions in finance in Nigeria;
  • Experience with credit risk guarantees / insurance and exposure to development issues is an added advantage
  • Experience / knowledge in human capital management frameworks, IT infrastructure, financial planning, marketing and operations financial reporting capabilities.
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