From Desk / Operation Executive At FleetPartners Leasing Limited Lagos
FleetPartners Leasing Limited
3d ago
source : BetaJob

Job Description

  • Greet persons entering the company, determine nature and purpose of visit, and direct or them to specific destinations.
  • Answer questions about the company and provide customers with relevant information about the company.
  • Answer all incoming calls, redirect them when needed
  • Receive letters, packages, couriers, etc. and send them to appropriate persons.
  • Maintain safe and clean reception area by complying with procedures, rules and regulations.
  • Receive and relay incoming calls to appropriate quota.
  • Ensure timely and accurate maintenance of customer database, production and delivery of enrolled members ID cards and reconciliation of customers data with Provider records.
  • Process complaints, following established guidelines.
  • Enroll customers, gather and verify customers information, data entry, assist customers to resolve issues such as billing inquiries, processing of payments and explaining new products and services offered.
  • Any other duties as may assigned.
  • Requirements

  • Preferred candidates must be smart,articulate and empathic
  • Qualification : B.Sc / HND
  • Preferred Years of Experience : 0-2 years.
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