Our Client a 5 Star Hotel Located in the Heart of Bayelsa is seeking to employ an experienced Operations Manager.
Job Description We are looking for a Hotel Operations manager to be responsible for managing all our operations.
Our mission is to be the most reputable hotel; hence, we are looking for an experienced hotel operations manager with the right energy and experience, who is passionate about providing an excellent service to our guests and employees
Develop long and short-term plans for the group and be fully responsible for the operation of the hotel
Responsible for formulating the strategic planning and operation strategies of the operation department, standardization, and ensuring the implementation of the company's operational management standards, and enhancing brand reputation.
Responsible for the maintenance of service, training, quality, and customer experience for the hotel Responsible for the structuring of the operation management team and the development of reserve talents for the company; Internal team management of hotel, including work scheduling, training team motivation Carry out inspections of property and services.
Ensuring good hygiene level and cleaning efficiency of hotel Financial management of hotel, including financial data analysis, purchasing plan, and cash management Communicate and coordinate with the headquarters, including price adjustment, related support applications, etc.
Investigate and undertake market research, analyzing competition, and keying into industry trends.
Plan and organize accommodation, catering and other hotel services promote and market the business Ensure security is effective Ensure compliance with licensing laws, health and safety and other statutory regulations.
Qualifications and Experience: Bachelor's Degree preferably in Business Administration, Social Sciences, Hospitality Management, Humanities or a related field, from a reputable institution M.Sc Degree in related area is a plus from a reputable university.
Proficiency in Microsoft Office, especially Excel Ability to lead, motivate & direct employees Must possess the ability to think clearly and make quick decisions