Customer Care Personnel Recruitment at De Tastee Group
De Tastee Group
Lagos, Nigeria
6d ago
source : Jobgurus

Job Description

  • Maintain a positive empathetic, and professional attitude towards customers at all times
  • Responding promptly to customers
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal / customer service team sales targets and call handling quotes
  • Acknowledging and resolving customer complaints
  • Processing orders, request and keeping records of customers transaction, comments and complaints
  • Identify and assess customers’ needs to achieve satisfaction and provide professional customer support
  • Follow communication procedures, guidelines, and policies.
  • Greet customers warmly
  • Job Requirements

  • Minimum of an OND with 1- 3 years work experience
  • Proven customer support experience
  • Ability to multitask, prioritize and presentation skills
  • Excellent communication skill
  • Customer orientation and ability to adapt / respond to different types of characters
  • Active listening skill
  • Comfortable working in a fast-paced environment
  • Adaptability and flexibility.
  • Attractive.
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