Sales Manager
Ascentech Services Limited
Lagos, Nigeria
3d ago
source : Fuzu

Location : Palmgroove, Lagos

Employment Type : Full-time

Sector : Automobile Repair

Job Summary

  • The Sales Manager should be able to act as a liaison between clients and departments to ensure that client needs are understood and satisfied.
  • Also assist with making sales, handling clients' complaints and improving the overall customer experience.
  • Requirements

  • HND / B.Sc in a relevant discipline.
  • 2 - 4 years of Proven experience as a Sales Manager in the automobile industry(auto-repairs).
  • Proficiency with Microsoft office suite.
  • Excellent Account Management and revenue generating experience
  • Excellent written and communication skills.
  • Technical Knowledge(automobile) is an added advantage.
  • Experience as an automobile advisor
  • Excellent time management skills.
  • Core Responsibilities

  • Operating as the lead point of contact for any and all matters specific to clients.
  • Building and maintaining strong, long-lasting customer relationships.
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
  • Other Responsibilities :

  • Generating sales among client accounts, including up-selling and cross-selling of company's services.
  • Operate as the point of contact for assigned customers.
  • Ensure clients receive timely updates and ensure satisfactory service fulfillment.
  • Keep records of client transactions and manage collections of payments.
  • Coordinate with staff members required for service fulfillment to ensure consistent satisfactory service.
  • Work with prospective clients and onboard new clients.
  • Ensure the timely and successful delivery of our solutions according to clients' needs and objectives.
  • Assist with challenging client requests or issue escalations as needed.
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