Location : Palmgroove, Lagos
Employment Type : Full-time
Sector : Automobile Repair
The Sales Manager should be able to act as a liaison between clients and departments to ensure that client needs are understood and satisfied.
Also assist with making sales, handling clients' complaints and improving the overall customer experience.
HND / B.Sc in a relevant discipline.
2 - 4 years of Proven experience as a Sales Manager in the automobile industry(auto-repairs).
Proficiency with Microsoft office suite.
Excellent Account Management and revenue generating experience
Excellent written and communication skills.
Technical Knowledge(automobile) is an added advantage.
Experience as an automobile advisor
Excellent time management skills.
Operating as the lead point of contact for any and all matters specific to clients.
Building and maintaining strong, long-lasting customer relationships.
Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
Other Responsibilities :
Generating sales among client accounts, including up-selling and cross-selling of company's services.
Operate as the point of contact for assigned customers.
Ensure clients receive timely updates and ensure satisfactory service fulfillment.
Keep records of client transactions and manage collections of payments.
Coordinate with staff members required for service fulfillment to ensure consistent satisfactory service.
Work with prospective clients and onboard new clients.
Ensure the timely and successful delivery of our solutions according to clients' needs and objectives.
Assist with challenging client requests or issue escalations as needed.