Digital Transformation Manager – FinTech
Alert Microfinance Bank
Lagos, Nigeria
6d ago

Job Description

  • Digital Transformation Manager at Alert Microfinance Bank is a criticalrole and the idea candidate will be responsible to lead a team of tech savvy experts, drive and execute the bank digital transformation projects.
  • Job Responsibilities

    Digital Transformation Process :

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  • Drive and execute the bank digital transformation projects.
  • Effective and efficient electronic card management for web and mobile payment channels.
  • Management of excellent service delivery across the network.
  • Development and implementation of operations digitalization
  • Foster a lasting and seamless relationship with electronic service providers : NIBSS, Interswitch, etc
  • Identify friction points for Fintech and market sales teams in prospecting, pitching, onboarding and growing new business.
  • Set standards for the client experience and work with Client Services, Risk, Operations, Sales and Finance to ensure they are met.

  • Lead the development of frameworks and content centrally that can be repeatedly used by market sales teams (Risk management, category prioritization and sales collaterals) :
  • Work with the Risk team to manage the risk of the portfolio to ensure the integrity of the ecosystem while balancing client needs for speed
  • Leadership, Planning & Communication :

    Also apply for :

  • Relationship Manager - Retail Banking North at First Bank of Nigeria Limited (FirstBank) August 14, 2021
  • Recovery Officer at Alert Microfinance Bank August 17, 2021
  • Relationship Officer at Fina Trust Microfinance Bank - 5 Slots August 17, 2021
  • General Electric (GE) Early Career Trainee - Service Delivery August 18, 2021
  • Develop strategic and operational plans for Fintech business, leading thought leadership on the value of Fintech to the broader business
  • Lead a team of specialists on transactional banking offerings.
  • Coordinate the electronics banking business of the company
  • Work with the management team to structure their Cluster Fintech sales teams.
  • Report and interact with senior management to indicate the status of Fintech deal progress. Bringing a commercial lens to the performance of Fintech in the organization
  • Requirements

  • Min of B.Sc or HND in related role.
  • Minimum 5 years of Cognate experience as Head of FINTECH is a MUST.
  • Extensive experience in the payments / fintech / banking / telecoms or related technology industry with experience of operating in a Microfinance Bank System
  • Strong communication, interpersonal and analytical skills
  • Demonstrates ability to identify problems
  • Skills :

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  • Software Development. It may seem a somewhat generic point when you compare software development to other more niche skills that are in demand.
  • Proficient in Digital Transformation.
  • Cybersecurity and blockchain proficiency
  • Developments and the drive for Automation.
  • Soft Skills.
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