Career Opportunities at MTN Nigeria
MTN Nigeria
Lagos, Lagos, ng
15h ago
source : Ecadoo

Job Description To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues profitability and customer satisfaction Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts Account for the fulfilment of the sales process ndash from lead generation to bill delivery Seek new clients and create more business opportunities daily from existing clients so as to Increase company revenue Conduct research on potential customers and their disposable income using the data mining system Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department Prepare and present all corporate sales weekly and monthly contractual documentation and status reports according to MTN quality standards Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department Log all customer requests for service queries and complaints escalate and troubleshoot where necessary Build an in depth knowledge of the customers rsquo operating environment business drivers ambition issues problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs Maintain excellent partnership relationships with customers based on trust and an in depth understanding of the customers rsquo business Assist customers in understanding the value proposition and differentiations of the MTN data products and services Ability to liaise with supervisors on discount issues Continuously seek self professional development to sharpen skills and capabilities in a versatile and evolving digital landscape Foster active collaboration and relationships with employees across all levels and divisions in line with MTN rsquo s VB and values Job Condition Normal MTNN working conditions May be required to work extended hours Open plan office Experience amp Training nbsp nbsp nbsp Education First nbsp degree in any related discipline Fluent in English Experience 3 7 years of experience in an area of specialisation with experience with working with others Experience working in a medium nbsp organization Training Internal conferences on telecommunications and consumer trends Sales Training Key Account Management Training Relationship Management Customer care focus Minimum Qualification BA B Ed B Sc or HND go to method of application raquo Financial Planning Accountant Financial Reporting

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