Customer Service Personnel / Front Desk At African Foundries Lagos
African Foundries Limited
Lagos
2d ago
source : BetaJob

Job Description

  • The Ideal candidate provide our clients with outstanding customer service and support
  • As the face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills and must have excellent communication and organizational skills.
  • Responsibilities

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.
  • Requirements

  • B.Sc / HND qualification
  • A minimum of 3 years proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.
  • Must be a female.
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