Business Analysis - Manager
Fidelity International
4d ago

About the opportunity

Department Description

ISS has embarked upon on an exciting multi-year strategic transformation which will require enhancement and strengthening of our capabilities from front to back.

In the ISS Change Team, we play a leading role in driving and managing this change and are now significantly enhancing our business analysis capability to deepen our support for the transformation.

The Business Analysis team will work closely with programme and project leads, Operating Model Design and Technology to conduct root cause analysis, understand current state processes and design future state.

Purpose of your role

You will play a role in the Business Analysis team, engaging with stakeholders at all levels to conduct business analysis.

You will principally be engaged in the strategic transformation but at times may also play a role in supporting smaller pieces of discretionary or regulatory change.


  • Lead and participate in small to medium sized business analysis tasks; work with stakeholders to identify, analyse and document project requirements and structure work accordingly
  • Work closely with business stakeholders to understand current state challenges, their root causes and future state requirements, and to develop detailed future state designs
  • Work closely with members of the Operating Model Design team to turn high level visions into detailed designs
  • Coordinate with project leads to ensure that these designs are appropriate to be handed over for technology and business implementation
  • Communicate effectively and concisely both verbally and in writing
  • Analyse problems and produce clear options / recommendations on how to proceed
  • Collaborate effectively across the front to back Investment Management landscape globally to support the change management process
  • Support project / programme managers to provide regular reporting on progress to management, project sponsors and steering committees
  • Support the Business Analysis team lead in further developing and using standard tools and approaches, and in developing the team
  • Experience and Qualifications Required

  • Business analysis experience within a financial services organisation
  • Experience of process and capability mapping
  • Experience of working with and influencing stakeholders
  • Ability to act as a business advocate with emerging verbal and written communication skills
  • An understanding of the tools and techniques required for effective business analysis
  • Understanding of the role of target operating models in the design process
  • Ability to facilitate effective workshops
  • Ability to work under pressure or to tight deadlines
  • Ability to proactively drive own workload and manage own time
  • About you

    About Fidelity International

    We’ve been helping our clients plan and save for the futures they want for over 50 years. From more than 25 locations around the world, we provide investment services and retirement expertise to 2.

    5 million clients everyone from central banks and financial institutions to wealth managers and private individuals. We think generationally and look to the long term.

    And today, building on the security of private ownership and our strong sense of purpose, we’re growing our business like never before.

    What it’s like to work here.

    In our welcoming, caring culture, you’ll feel valued, trusted and free to express yourself. We recognise the value of inclusion and diversity in culture, in thought and in experience.

    With this in mind, please let us know if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

    As well as a clear commitment to inclusion, we offer real flexibility about where, when and how you work. It’s an approach we call dynamic working’, and you’ll find it brings the very best out in you.

    Getting started

    For more about who we are, how we work and the part you could play in both our progress and our future, visit .

    Or, if you’re feeling inspired, start your journey with us right now.


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