Senior Engineer
9mobile
Abuja
4d ago
source : BetaJob

Job Summary

Operate, maintain, and administer PS VAS platforms / systems to ensure 24 / 7 availability and stability.

Principal Functions

Perform a comprehensive PS VAS fault / failure / alarm analysis for identifying / determining the root cause of each fault that could potentially escalate to a higher level of alarm.

Perform O and M related tasks on VAS equipment's and proactive measures to identify both obvious and non-obvious problems that may potentially be raised to certain severs.

Ensure proper maintenance of all PS VAS nodes, effect on all necessary hardware and software changes to ensure quality output of the systems

Analyse the daily generated alarms and error logs, report, symptoms and proactively resolve it to prevent it from becoming a potential problem

Analyze repeated problems, trends and service degradation, and ensure that the root cause of the problem is identified and solved permanently

Analyze fault from any available output such as NMS , reported customer complaints etc.

Produce trouble ticket for relevant party (e.g. vendor) with detailed description on any identified problems

Ensure all PS VAS equipment and services are well maintained and properly operated.

Troubleshoot any reported problem or received escalation from PS VAS Engineer and perform necessary action to resolve it

Perform any other duty as assigned by the Line Manager, PS VAS Operations.

Educational Requirements

First Degree in Electrical Electronic Engineering / Telecommunication Engineering / Computer Engineering or a related field

Four (4) to Six (6) year work experience

Experience,Skills & Competencies

Knowledge : IP Technologies

IP Technologies

Service Continuity Management, Monitoring and Control

Skills : Communication

Communication

Delegation / Supervisory

Behavior :

Passion for Excellence

Customer Focus.

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