Educational Qualifications & Functional Skills
Academic : University Degree in Telecoms, Engineering or Applied Sciences.
Work Experience :
At least 2 years in telecommunications industry, with experience in Fiber network deployment and outside plant maintenance.
Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
Functional Skills :
Proven track records of maintenance and management of metro and / or long distance fiber optic infrastructure.
Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fiber & civil work maintenance.
FTTx and / or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and Light Source / Power Meters (LSPM), identifying fiber cores with VFLs.
Capable of understanding fiber network architectures, designs & splice plans.
User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.
User experience for Visio / AutoCAD / GIS tools is desired.
Purpose of the Job (Brief)
The Maintenance Quality Control Supervisor oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network.
The OSP Supervisor will be involved in the day- to- day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.
The role is expected to involve a significant element of on-site attendance.
Corporate Customers : Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
Team Lead, Wireline Maintenance OSP Supervisor.
Retail Customers : Restore service failures within 8 hours of its occurrence.
Proactively drive MSPs to identify, plan and execute preventive maintenance action on the fiber network.
Enforce active engagement of construction works (road and real estate) by MSPs to mitigate damage to ipNX fiber infrastructure.
Enforce active monitoring of trenching activities by other PTOs along our fiber route.
Audit and collate information for the fiber wire-line network. Prepare and submit the as-maintained documents after every network activity.
Provide network data for processing change request approvals.
Provide monthly cabinet utilization report.
Ensure weekly support status reports are done and submitted timely for review.
Submit as-is fiber break-fix report per ticket.
Submit monthly cabinet utilization report.