Manager, Marketing and Customer Service- Vodstra Limited
Vodstra Limited
4d ago
source : BetaJob

Location : Lagos

Employment Type : Full Time

Core Responsibilities

  • Responsible for the income targets of the Group vis-à-vis Budget.
  • Shall identify the company’s target market and adopt strategies to remain ahead of the competition.
  • Responsible for providing management with information to assist in formulating policies for the marketing of the company’s services.
  • Attract regular patronage of corporate organizations and travelers through aggressive marketing.
  • Secure charter services and tours for clubs, associations, and unions, and various institutions like primary or post-primary schools, oil companies, governmental agencies, private businesses e.t.c
  • Design services and products to attract more passengers and corporate organizations for the courier and haulage businesses
  • Carry out market research to investigate the company’s market share and how to improve on the market share.
  • Prepare a Report on all data and information relating to passengers and routes received and submit an implementation plan for approval.
  • Maintain good and efficient customer relations.
  • Selectthe most appropriate channel(s) for the promotion of the company’s services and ensurethe widest possible coverage at a competitive prices.
  • Ensure and maintain proper interaction and communication with branches to develop and maintain a coordinated marketing drive.
  • Draw up and implement an annual and periodic marketing plans.
  • Analyzing feedback information from passengers for management attention.
  • Ensure the realization of agreed targets.
  • Handle objections and ensure the satisfaction of all our customers
  • Ensure strict monitoring of our competitors
  • Candidate Profile

  • A B.Sc / HND in Business Administration or related course from a recognized Tertiary Institution
  • Must have at least 10 years post qualification experience, 6 Years in a Senior management position
  • Manage customer service of known brands in Nigeria
  • Strong sales skills (prospecting, qualifying, networking and campaign management).
  • Very Strong organization, leadership, and team management capability
  • Good communication skills across the entire organization
  • Proven sales ability with historic success at exceeding new business targets, whilst excelling at customer retention through professional account management, development and planning skills.
  • Track record of success in B2B business sales.
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